Frequently Asked Questions
Everything you need to know about your journey to clear skin.
When will my order ship?
All orders are processed within 1-2 business days. Once shipped, you will receive a tracking number via email to monitor your delivery status.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you are not happy with your results, please contact our support team to initiate a return or exchange.
Are your products suitable for sensitive skin?
Yes, our formulas are designed with clean, minimalist ingredients to be gentle on all skin types, including sensitive and acne-prone skin.
Do you ship internationally?
We provide worldwide shipping to most countries. Shipping costs and delivery times vary depending on your location and will be calculated at checkout.
Are Banish products cruelty-free?
Absolutely. We are committed to ethical beauty, meaning none of our products or ingredients are ever tested on animals.
How should I store my serums?
To maintain maximum potency, we recommend storing your serums in a cool, dark place away from direct sunlight.